SHIPPING INFORMATION

1. Shipping Time
   All orders will be processed within 2 working days after payment is confirmed.
   Shipping time may vary depending on the destination and logistics company, and is usually delivered within 6 working days.
   International Shipping: Shipping time may vary depending on the destination, usually 12 working days. Please refer to the instructions of each transportation company for specific time limits
2. Shipping Methods
   We provide a variety of shipping methods, including standard express and expedited express, and users can choose the appropriate shipping method according to their needs.
   International orders will select the appropriate international courier company based on the destination.

Shipping Service Provider: The transportation companies we use include UPS, FedEx, DHL, Post, etc., depending on the specific order.

3. Shipping Costs
   Shipping costs will be calculated based on the weight, size and destination of the order, and will be clearly listed at checkout.
   Free shipping services may be provided during certain promotional activities. Please check the website announcement for specific information.
4. Order Tracking
   All orders can be tracked online. After shipment, you will receive a confirmation email with a tracking number.
   Users can use the tracking number to check the order status on the logistics company’s official website.
5. Damage and loss
   If the product is damaged or lost during transportation, please contact our customer service in time. We will provide appropriate solutions according to the specific situation, including resending or refunding.
   Please check the product when signing for the package. If you find any abnormalities, please report to the delivery person immediately and take photos for evidence.
6. Return and Exchange Policy
   If you need to return or exchange, please contact us within 30 days of receiving the order to ensure that the product is unused and in its original packaging.
   Please note that the return shipping cost is borne by the customer unless there is a quality problem with the product.
7. Customer Service Support
   If you have any questions about the shipping policy or need further support, please contact us by email or customer service phone. Our customer service team will serve you wholeheartedly.
   Thank you for choosing our bicycle bell products, we look forward to providing you with a great shopping experience!